Using the performance measurement principles of Kaplan and Norton's Balanced Scorecard, Hilton Consulting helps clients build on the foundation of strategic planning by designing and implementing strategically vital performance measures that are linked directly back to the organization's strategic direction. We complement these services by designing, developing, and implementing performance data collection systems and Executive Information Systems (EIS) that give powerful insights into the story the measures are telling.
We've helped clients transform from narrowly focused metrics collectors into effective decision-makers by leveraging a small number of strategically important measures across several vital dimensions of the business, namely:
- Customer
- Financial
- Internal Processes
- Organizational Learning and Growth
Our Balanced Scorecard services are closely aligned with our Strategic Planning Services, our Activity-Based Costing (ABC) services, and our Executive Information Systems (EIS) services. Together, these disciplines and their supporting tools bring valuable insights to the strategic decision-making process.
Contact us to learn how we can help you develop your Balanced Scorecard and establish a new framework of strategic performance measures, cost analysis, and EIS reporting for your organization.
